Contact Us

Note: Please use the contact form above for your questions. Most questions are reviewed and replied to within the same business day.

Requests for returns must be made in writing. Please use the above form.

Support for specific manufacturers:

Engenius Drivers and Firmware
Mikrotik Technical Support: www.mikrotik.com
Ubiquiti Technical Support: support@ubnt.com Drivers

Mailing Address Note: This address is for shipping or for US Mail only. It is not a retail store. Contact us before visiting.

Pasadena Networks, LLC
1443 E. Washington Blvd. #125 (Returns without RMA # will be refused)
Pasadena, CA 91104
Hours of Operation:

24 hours a Day, 365 Days a Year, Orders accepted on website.
9am to 5pm (Pacific) Monday through Friday except US Holidays, email support hours.

Telephone: 626-389-3242 (Note: Please use the contact form above for your questions. Most questions are reviewed and replied to within the same business day.)
Pre-Sales Support Toll Free: 866-297-2281

Pasadena Networks, LLC will ship most orders within 24-48 business hours, Monday through Friday except US Holidays. Our goal is to ship orders the same day providing orders are completed prior to 12pm Pacific, 3pm Eastern. Please Note: All shipping delivery dates are based on business days. Weekends and holidays not included.

US Holiday Shipping Schedule:

See UPS Days of Operation for UPS Shipping Schedule.

We will be closed these dates:
Memorial Day - May 26, 2008
Independence Day - July 4, 2008
Labor Day - September 1, 2008
Thanksgiving Day - November 27, 2008
Day after Thanksgiving - November 28, 2008
Christmas Day - December 25, 2008
New Year's Eve - December 31, 2008
New Year's Day - January 1, 2009